So yeah. Online.net's a massive pile of dog shite.
Unless you just need basically a throwaway machine — don't. Their support is abysmally slow. They won't fix broken servers. They won't even put the disks into another machine if yours broke. Every time there is a problem, it turns into a massive pain in the ass, when other (lowcost) hosters have treated these situations gracefully for years now.
Avoid like plague, seriously. These guys don't respect your time or money. If you need a lowcoster, hetzner are pretty damn good for what they are. Although they aren't as cheap as they used to be.